| One-time Production Setup for Table Coverings | |
| Each order requiring new custom imprinted artwork will incur a one-time production setup charge. This charge is per file, not per color, and assumes your artwork is already designed in simple shape vector art (also known as line art), all fonts are converted to outlines, is in Adobe Illustrator (.ai, eps) format and meets our minimum specifications (if necessary, any art services needed for us to correct your file to meet our specifications will be charged separately). If you're unable to provide us with a proper vector art file, please call us at 800.969.9913. For a minimal charge, we can recreate your artwork in vectors for you (and when we're done, you'll receive a copy of that Illustrator vector file to use anywhere else you wish). Your production artwork is archived for 3 years. For convenient exact reprints, each production file is archived FREE for a period of three years. There will be no production setup charge on exact reprint orders placed within three years of your invoice date, providing we are able to use your archived artwork without any changes. Exact product, fabric and imprint colors cannot be guaranteed on reprint orders, due to slight variations in lot runs and potential changes in production materials and methods. Slight variations are to be considered acceptable. Call us to place your order. After 3 years, it is considered to be a new order and the production setup charge will be billed to your order. Once we've received your order, setup your artwork for production and created your order confirmation(s) [sample order confirmation], the production setup charge is non-refundable. |
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| Information on this page was last updated on:
17-Sep-2010
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